The role
This varied, dynamic, and interesting role will cover the full remit of generalist HR, with significant involvement in the management of complex employee relations casework, as well as leading organisational change projects, including TUPE, restructure, and redundancy.
As HR Manager, you will work closely with the Service Development Lead, managing and coaching the HR Advisory team to ensure we provide our customers with a solution-focused, pragmatic and sector orientated service covering the full range of complex employee relations and wider HR issues.
As a member of our departmental leadership team, the role holder will support the design of departmental strategy, lead the operational delivery of strategy in their areas of responsibility and play an active role in departmental leadership activities and objectives.
The role holds responsibility for building, maintaining, developing and nurturing relationships with senior external stakeholders, and will also be involved in aspects of business development and product and service evolution.
We are looking for someone with significant HR experience and a strong generalist background, who can confidently lead our team and the provision of business focused, pragmatic, and customer centric solutions.
To be suitable for this role, you will need to demonstrate an inquisitive, solution-focused approach to HR practice, with excellent interpersonal skills and the ability to build effective working relationships with a range of senior stakeholders.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline. You can also contact Hena Mahmood or Chris Williams on 01438 544463 or email hena.mahmood@hfleducation.org / chris.williams@hfleducation.org
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- 28 days annual leave (rising to 31 following five years’ service) plus bank holidays
- A range of additional leave (compassionate, emergency, pregnancy related sickness, and disability leave for appointments)
- Pension scheme (10% employer contribution)
- Life assurance
- Cycle to Work scheme
- Annual company bonus opportunity
- Learning and development opportunities including academic sponsorship
- Occupational sick/maternity/adoption pay
- Access to HFL Extras, our online platform with a wide range of savings, discounts and cashback opportunities
- Paid leave entitlement to undertake voluntary work; we especially encourage school governors
- Hybrid flexible working with support on commuting expenses
- Employee Assistance Programme (EAP), which provides advice and support, including a counselling service
- Access to Mental Health First Aiders
- Modern office facilities with secure parking
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- HFL Application form (DOCX 43 KB)
- HFL Supporting statement form (DOCX 42 KB)
- HFL Equal opportunities monitoring form ↗
To apply, email hfl.recruitment@hfleducation.org with a detailed CV along with a cover letter to include:
- How you meet the essential criteria for this role and what attributes you can bring to this role?
- Your experience of leading others to deliver HR services or HR delivery plan internally or externally.
If you are applying on a less than full time basis, please include details of your maximum working hours in your application
Please also complete and submit the HFL Equal opportunities monitoring form.
As part of our move towards eradicating unconscious bias within the recruitment process, we ask that you follow the guidance stated in the application forms.
We would also love to hear why you are interested in becoming part of the HFL team. Please email your completed application to hfl.recruitment@hfleducation.org or apply via our website:
At a glance
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Contract: Permanent
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Hours: 37 hours per week, 52 weeks per year. Reduced hours in non-term time may be available for the right candidate. Please include your maximum non-term-time working hours in your application.
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Salary: From £46,000 p.a. depending on experience
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Location: Hybrid working consisting of remote working, working across educational settings in Hertfordshire and neighbouring counties (including London) and working from our Head Office in Stevenage, Hertfordshire.
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Closing date: 5th December 2025
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Interview date: TBD
Job outline
Contact us
We are a committed Disability Confident employer and a signatory of the BITC Race at Work Charter reflecting our continuing commitment to be unbiased across our recruitment and workplace practices.
We actively encourage suitably qualified applicants from all backgrounds to apply and to join us. We use an anonymous application process to ensure we always select candidates based on their skills and competencies. When two or more candidates have equal merit, the candidate with protected characteristics will have an advantage over others. This tie-breaker approach is described as positive action in the Equality Act 2010 and we believe strongly in the power of overcoming disadvantage.
If you are invited to interview, please be prepared to discuss the subject of unconscious bias with us. These conversations are extremely useful in giving us an idea of what working together will be like.
HFL is an equal opportunities employer, committed to building and celebrating an environment that is inclusive and equitable, in which everyone can flourish, regardless of race, age, sexuality, gender, disability, or status.