The role
Are you an experienced IT professional ready to take the next step in your career? Do you enjoy leading technical projects, solving complex problems, and working closely with customers to deliver real impact?
HFL Education is looking for a Tier 3 Professional Services Engineer to join our growing Technology in Schools team. This is a hybrid role combining technical project delivery, pre-sales consultancy, and technical service management - ideal for someone who thrives on variety, responsibility, and continuous learning.
What you'll bring
- Strong hands-on experience with LAN/WAN, firewalls, VPNs, VLANs, and network segmentation
- Expertise in Microsoft 365, Azure, Intune, and Windows Server environments
- Solid understanding of cloud technologies, virtualisation (VMware/Hyper-V), and backup/recovery solutions
- Excellent troubleshooting, communication, and customer service skills
- A proactive, self-motivated mindset with a passion for new technologies
- A full UK driving licence and access to a vehicle with business insurance
What you'll be doing
- Lead and deliver IT infrastructure projects across schools and educational settings
- Support the sales team with technical pre-sales input and solution design
- Act as a senior technical escalation point for the service desk and wider team
- Conduct site surveys, scope solutions, and ensure projects are delivered on time and within budget
- Mentor the wider team and contribute to the development of technical standards
- Maintain accurate technical documentation and support internal systems when required
Would you like to know more information about this opportunity? If so, further information can be found in the job outline. You can also contact Bharat Desai who would be happy to arrange a mutually convenient time for an informal chat if you email bharat.desai@hfleducation.org with your availability.
-
- 28 days annual leave (rising to 31 following five years’ service) plus bank holidays
- A range of additional leave (compassionate, emergency, pregnancy related sickness, and disability leave for appointments)
- Pension scheme (10% employer contribution)
- Life assurance
- Cycle to Work scheme
- Annual company bonus opportunity
- Learning and development opportunities including academic sponsorship
- Occupational sick/maternity/adoption pay
- Access to HFL Extras, our online platform with a wide range of savings, discounts and cashback opportunities
- Paid leave entitlement to undertake voluntary work; we especially encourage school governors
- Hybrid flexible working with support on commuting expenses
- Employee Assistance Programme (EAP), which provides advice and support, including a counselling service
- Access to Mental Health First Aiders
- Modern office facilities
-
To apply, please email hfl.recruitment@hfleducation.org with a detailed CV along with a cover letter to include responses to the following questions, alternatively apply via our website:
- What inspired you to apply for this role?
- What unique strengths or experiences do you bring that would make you a great fit for our team?
- Can you share a time when you supported or managed relationships with internal or external stakeholders. What approach did you take, and what was the outcome?
- How would you help a school put its digital strategy into action and make sure it works well?
Please also complete and submit the HFL Equal opportunities monitoring form.
At a glance
-
Contract: Permanent
-
Hours: Fulltime 37 hours per week, 52 weeks per year
-
Salary: FTE: £34,500 - £38,000
-
Location: Hybrid working, consisting of 1 days in HFL Head Officer, 4 days remote or onsite at an educational setting or as required to meet the business needs.
Job outline
Contact us
We are a committed Disability Confident employer and a signatory of the BITC Race at Work Charter reflecting our continuing commitment to be unbiased across our recruitment and workplace practices.
We actively encourage suitably qualified applicants from all backgrounds to apply and to join us. We use an anonymous application process to ensure we always select candidates based on their skills and competencies. When two or more candidates have equal merit, the candidate with protected characteristics will have an advantage over others. This tie-breaker approach is described as positive action in the Equality Act 2010 and we believe strongly in the power of overcoming disadvantage.
If you are invited to interview, please be prepared to discuss the subject of unconscious bias with us. These conversations are extremely useful in giving us an idea of what working together will be like.
HFL is an equal opportunities employer, committed to building and celebrating an environment that is inclusive and equitable, in which everyone can flourish, regardless of race, age, sexuality, gender, disability, or status.