The role
The Account Manager plays a key role in supporting schools, academies and trusts to make informed, sustainable and impactful decisions about their technology. This role focuses on long-term partnership, helping education leaders navigate an increasingly complex digital landscape, maximise limited budgets, and implement technology solutions that directly support teaching, learning and operational excellence. The postholder will build trusted relationships, guide IT strategy, and ensure schools receive high-quality, value-driven support and services.
Would you like to know more information about this opportunity? If so, further information can be found in the job outline on our website. You can also contact Andy Lees who would be happy to chat to you on 01438 567890 or email andy.lees@hfleducation.org.
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- 28 days annual leave (rising to 31 following five years’ service) plus bank holidays
- A range of additional leave (compassionate, emergency, pregnancy related sickness, and disability leave for appointments)
- Pension scheme (10% employer contribution)
- Life assurance
- Cycle to Work scheme
- Annual company bonus opportunity
- Learning and development opportunities including academic sponsorship
- Occupational sick/maternity/adoption pay
- Access to HFL Extras, our online platform with a wide range of savings, discounts and cashback opportunities
- Paid leave entitlement to undertake voluntary work; we especially encourage school governors
- Hybrid flexible working with support on commuting expenses
- Employee Assistance Programme (EAP), which provides advice and support, including a counselling service
- Access to Mental Health First Aiders
- Modern office facilities with secure parking
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To apply, email hfl.recruitment@hfleducation.org with a detailed CV along with a separate cover letter on Word Format to include responses to the following questions.
- What interests you most about this Account Manager role at HFL, and why do you want to work with schools and trusts?
- What do you see as the top three IT challenges schools and MATs are facing right now, and how would you influence and support in your role as an Account Manager?
- How would you prioritise if a school had lots of needs but very little money?
- Tell us about a time you helped a customer or stakeholder develop a longer-term IT strategy or plan. What actions did you take? what was the outcome and learnings?
Please also complete and submit the HFL Equal opportunities monitoring form.
As part of our move towards eradicating unconscious bias within the recruitment process, we ask that you follow the guidance stated in the application forms.
We would also love to hear why you are interested in becoming part of the HFL team. Please email your completed application to hfl.recruitment@hfleducation.org or apply via our website:
At a glance
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Contract: Permanent
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Hours: Full time at 37 hours per week, 52 weeks per year
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Salary: £33,000 p.a.
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Location: Hybrid working – 1 to 2 days in HFL Head Office, with remainder of working days remote or onsite at educational settings or as required to meet business needs.
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Closing date: This advert may be withdrawn if we have filled the post.
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Interview date: TBD
Job outline
Contact us
We are a committed Disability Confident employer and a signatory of the BITC Race at Work Charter reflecting our continuing commitment to be unbiased across our recruitment and workplace practices.
We actively encourage suitably qualified applicants from all backgrounds to apply and to join us. We use an anonymous application process to ensure we always select candidates based on their skills and competencies. When two or more candidates have equal merit, the candidate with protected characteristics will have an advantage over others. This tie-breaker approach is described as positive action in the Equality Act 2010 and we believe strongly in the power of overcoming disadvantage.
If you are invited to interview, please be prepared to discuss the subject of unconscious bias with us. These conversations are extremely useful in giving us an idea of what working together will be like.
HFL is an equal opportunities employer, committed to building and celebrating an environment that is inclusive and equitable, in which everyone can flourish, regardless of race, age, sexuality, gender, disability, or status.